Why work for House of Hope?

House of Hope Cares
House of Hope is making a difference in RI
House of Hope has innovative programs and services
House of Hope appreciates, supports and helps our staff to grow
House of Hope offers competitive wages and benefits
House of Hope WILL end homelessness

Career Opportunity:

Position: Case Manger – CABHI Housing Stabilization
Reports To: Program Manager
Position Classification: Non-Exempt – Full time



The CABHI Housing Stabilization Case Worker provides case management and housing support services to homeless men and women dealing with significant barriers to stable housing. The CABHI Housing Stabilization Case Worker provides case management, including but not limited to, resolution of issues that have led to homelessness, work toward decreasing barriers to obtaining/maintaining permanent, affordable housing, life skills coaching and skill building, employment search and/or applying for benefits, and coordination of care with other service providers necessary for maintaining stable housing.


• Bachelor Degree in Social Work or Human Services, or equivalent of related education and experience.
• Demonstrated knowledge/familiarity with related resources such as mental and physical health services, access to benefits, housing and addiction support.
• Professional experience and familiarity with substance use disorders, mental health disorders, and co-occurring disorders.
• Familiarity with criminal justice system, incarcerated individuals, and anti-recidivism work a plus.
• Demonstrated suitability to work with disadvantaged and challenging adults in a diverse environment.
• Demonstrated ability to work independently; to communicate effectively both verbally and in writing.
• Demonstrated ability to understand and maintain client/worker boundaries.
• Ability to maintain a reasonably high degree of confidentiality.
• Ability to make smart and independent decisions on client related issues at a moments notice.
• Knowledge of principles and techniques of interviewing, assessment, counseling and the ability to plan, develop and implement case and treatment plans.
• An ability to establish and maintain effective working relationships with clients, community providers, superiors, co-workers and associates.
• An ability to organize, prioritize and perform tasks in an accurate manner with specific attention to detail and to multi-task.
• Ability to recognize emergency and crisis situations, and take action and seek intervention when needed.
• Dependable with excellent organization, interpersonal communication and time-management skills.
• Present a neat and professional appearance, display identification as required by the position and abide by all House of Hope policies and procedures.
• Possess basic computer skills; including Word, Excel, Internet and e-mail.
• Maintain a valid driver’s license and have access to own vehicle for daily travel and Client transport.

• Conduct comprehensive assessments of Clients for the purpose of determining housing needs, housing search capabilities, as well as potential barriers to maintaining housing, with the goal of developing and individualized case plan of short and long term goals.
• Provides emotional support, assistance with problem solving, general advocacy and crisis intervention activities for clients; completes appropriate documentation of services provided for the client file and through HMIS.
• Provide housing search coordination to actively prepare individuals to pursue and obtain permanent housing.
• Assist the client in the process of housing applications and identification of resources.
• Educate and assist the client in the housing search process
• Monitor and supervise compliance and progress of effort and outcome.
• Maintain contact through regular home visits with housed clients to provide intensive supports, skill building and life skills coaching to ensure housing stability and increased independence.
• Ensure access to mainstream and wraparound services to assist clients in remaining stably housed.
• Learn, implement, and adhere to the Critical Time Intervention Model for housing stabilization with the intent to foster client independence by the end of program participation.
• Follow all policies and procedures of House of Hope.
• Perform comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate to develop and create a detailed
client/resident case plan.
• Obtain all necessary releases and consent forms from clients.
• Establish and maintain confidential case files for residents and complete progress notes for each client and document any other clinical correspondence as required.
• Knowledge of outside sources such as medical, psychological, educational, social services, legal, housing and community resources and how to apply and use them effectively.
• Establish working relationships with representatives in other agencies to support individuals in attaining services such as housing, mental health, medical care, financial resources, medical benefits, etc. In addition, effectively communicate and articulate the needs our residents needs to others, both orally and through written correspondence.
• Ability to recognize emergency and crisis situations, and take action and seek intervention when needed.
• Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
• Be considerate of each resident’s privacy and confidentiality and respect the racial, religious, cultural and linguistic background of each resident and help to promote the continuance of his or her cultural identity as much as possible.
• Be a liaison to families, representatives of social services, and other agencies for clients.
• Create a healthy and positive atmosphere within the house, conducive to congenial group living, where applicable.
• Attend, prepare and actively participate in all HOH departmental required trainings and or staff meetings within the building or other training facility. This may include an assignment, preparing an agenda or engage in problem solving and procedures.
Please understand that the above is intended to describe the general content and requirements of the job for, House of Hope and may vary at times according to department objectives and needs for the performance of
the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Salary to commensurate with experience

Interested parties please submit your resume via email to lisa@thehouseofhopecdc.org and note the position you are applying for.Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.We are committed to diversity and inclusion in the selection process.