Why work for House of Hope?

House of Hope Cares
House of Hope is making a difference in RI
House of Hope has innovative programs and services
House of Hope appreciates, supports and helps our staff to grow
House of Hope offers competitive wages and benefits
House of Hope WILL end homelessness

Position: Manager of Development

Reports To: Executive Director

Position Classification: Full Time Exempt, Salary

GENERAL STATEMENT OF DUTIES: The Manager of Development will be responsible for the design and implementation of the organization’s fund development efforts. This new staff position will serve as the organization’s Development “Chief of Staff” and ensure that all ambassadors (Both of the Board of Directors and the Executive Director) have what they need to be successful in their efforts to increase financial resources. The Manger of Development will develop systems, research prospects and ‘set the table’ for the Executive Director to cultivate prospects, steward donors and close gifts. S/he will also work as a staff liaison with the Board of Director’s Fund Development committee to ensure that the board has tools and training and is fully engaged in the efforts to raise needed funds.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Individual Donor Cultivation

  • Develop thorough fund development strategy that including renewed and upgraded gifts from existing donors and identification and acquisition of new donors.
  • Develop cultivation and solicitation strategies for major gift prospects by assessing philanthropic intent, interest in supporting House of Hope CDC, and giving capacity.
  • Oversees bulk fundraising mailings
  • Drafts written materials to share with donors, including written newsletters, Campaign appeals, and an annual report.
  • Identify specific cohorts of the general population to target for gifts and develop and implement strategies to cultivate, solicit, and steward those target groups.

Event Planning

  • Serves as a liaison for donors and business owners who offer to host fundraisers, and coordinates logistics when requested.
  • Serves as the point person for small fundraising events that House of Hope CDC initiates.
  • Work in collaboration with the Executive Director on planning 30th Anniversary event in 2019

Communications

  • Ensure that fund development, marketing and public relations activities are consistent with agency mission, standards and funding requirements.
  • Assists with website maintenance, monthly e-newsletters, blog posts, and other communications work as assigned.
  • Develop letters, brochures, stewardship materials, training materials for staff and Board members, and other media to support fundraising activities.
  • Assist with spearheading local awareness campaign through a variety of media outlets.

Other Duties

  • Perform research on foundations and corporations to evaluate prospects for corporate and foundation grants.
  • Prepare, submits and manages grant proposals to foundation and corporate funders.
  • Ensure the maintenance of electronic systems and records that provide proper documentation and tracking of donor gifts, as well as major donors, planned giving and foundation prospects.
  • Performs comprehensive analysis of all aspects of the donor gifts.
  • Coordinate foundation and corporate site visits and tours.
  • Serves as a key liaison to the Board of Directors Fund Development Committee.
  • Motivates and trains board members, staff and volunteers to be effective fundraisers and encourage major gifts.
  • Participates in annual budget process in collaboration with the management team.
  • Performs other duties as requested by the management team
  • Some evening and weekend work will be required occasionally.

REQUIRED QUALIFICATIONS

  • Demonstrated track record in successful fund development and meeting those goals and objectives.
  • Proven experience in grant writing, donor cultivation, and major gifts solicitation.
  • Familiarity with research techniques for fundraising prospect research.
  • Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies.
  • Strong organizational, time management, project management, facilitation, delegation and follow-up skills.
  • Excellent oral and written communication skills.
  • Familiarity with ePhilanthropy, or other donor management software.
  • Ability to work independently and in a team with flexibility in an ever-changing environment.
  • Bachelor’s degree or equivalent education; previous experience required.
  • Valid driver’s license and reliable transportation.

DESIRED QUALIFICATIONS

  • Continuing education in fund development and proven knowledge of fund development techniques
  • Basic understanding of accounting practices and procedures, including restricted gift management.
  • Demonstrated knowledge of local, regional and national fundraising communities and ability to manage a diverse portfolio of fundraising contacts.
  • Commitment to continuous creative improvement and innovation in all facets of the job.
  • Passionate about the House of Hope CDC mission; understanding and appreciation of those experiencing homelessness.

Please understand that the above is intended to describe the general content and requirements of the job for, House of Hope and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

 

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process


Position: Case Manager – Outreach – Shower to Empower

Reports To: Program Manager

Position Classification: Full Time – Hourly, Non-Exempt

 

GENERAL STATEMENT OF DUTIES

The Outreach Case Manager will be part of Shower to Empower, a mobile navigation social service and healthcare team. This position will provide a range of case management services including street outreach, screening and assessment, and diversion of target populations. The Outreach Case Manager is expected to actively participate as a member of the outreach team, working both collaboratively and independently to provide services including crisis intervention, emergency services, support services and case management.

This position will work with the Shower to Empower and the broader outreach team, as well as community stakeholders, to identify mainstream social service and medical supports for clients. These include developing and enhancing partnerships with community health centers, community mental health centers, and other sources for care. Participation in macro-level work including community organizing, advocacy, and program design and implementation will be required. This is a full time position that requires daytime hours to provide case management and other supports, coupled with flexibility in scheduling to allow for early morning and evening outreach.

ESSENTIAL SKILLS, DUTIES, AND RESPONSIBILITIES:

  • Maintain a presence on Shower to Empower and collaborate with the outreach team to streamline bidirectional referrals
  • Maintain an intensive case load of individuals with complex healthcare needs, as identified through outreach and referrals, meeting eligibility requirements for the program(s)
  • Work collaboratively with a broad range of stakeholders including outreach workers, emergency and community-based healthcare providers, service providers, and interns and students
  • Perform comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate to develop and create a detailed client/resident case plan
  • Administer VI-SPDAT and SPDAT assessments as required
  • Obtain all necessary releases and consent forms from clients
  • Establish and maintain confidential case files for residents, complete progress notes for each client, and document any other clinical correspondence as required
  • Accurately collect data, including client satisfaction surveys, HMIS, and Fulcrum outreach data
  • Accurately document time and effort as required by funders
  • Acquire and maintain knowledge of outside sources such as medical, psychological, educational, social services, legal, housing and community resources and how to apply and use them effectively.
  • Establish working relationships with colleagues in other agencies to support individuals in attaining services such as housing, mental health treatment, medical care, financial resources, medical benefits, etc. Effectively communicate and articulate the needs our residents needs to others, both orally and through written correspondence
  • Participate in policy advocacy and community organizing efforts related to issues impacting the populations served
  • Recognize emergency and crisis situations, and take action and seek intervention when needed.
  • Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
  • Be considerate of each client’s privacy and confidentiality and respect the racial, religious, cultural and linguistic background of each resident and help to promote the continuance of his or her cultural identity as much as possible
  • Collaborate with and provide mentorship to students, peers, interns, and volunteers
  • Attend, prepare and actively participate in all agency/departmental required trainings and/or staff
  • Abide by all House of Hope CDC policies and procedures.
  • Other duties may be required as time permits, at the discretion of the Program Manager.

REQUIRED QUALIFICATIONS:

  • Bachelor Degree in Social Work or Human Services, or equivalent education and/or experience
  • Current or previous direct experience navigating the complex psychosocial stressors of homelessness and experience in the fields of mental health and substance abuse
  • The capability to set and observe appropriate personal boundaries and limits
  • An ability to establish and maintain effective working relationships with clients, community providers, supervisors, and co-workers, as well as within a team approach
  • An ability to effectively communicate and articulate the needs of clients to others, both orally and through written correspondence
  • An ability to organize, prioritize and perform tasks in an accurate manner with specific attention to detail and to multi-task
  • Dependable with excellent organization, interpersonal communication and time-management skills
  • Maintain a valid driver’s license
  • Possess basic computer skills; including Word, Excel, Internet and e-mail

DESIRED QUALIFICATIONS:

  • Knowledge of medical, psychological, educational, social services, legal, housing and community resources and how to apply and use them effectively
  • Knowledge of principles and techniques of interviewing, assessment, counseling and the ability to plan, develop and implement case and treatment plans
  • Ability to communicate, both written and orally in Spanish
  • Applicants with lived experienced strongly encouraged to apply

 

Please understand that the above is intended to describe the general content and requirements of the job for, House of Hope and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process

 

_________________________________________________________________________

Position: Senior Accountant

Reports To: Department Head

Position Classification: Full Time – Hourly, Non-Exempt

GENERAL STATEMENT OF DUTIES

The Sr. Accountant, working in conjunction with the Finance team, is responsible for all daily accounting functions and financial matters for all three 501©3organizations to include House of Hope CDC, George Galen Wheeler and Thomas Wilbur Homestead. The accountant will provide the organization’s with relevant financial data necessary to allow the Executive Director and Board of Directors to make financially sounds decisions to assure the organization’s properties and programs are financially sound. Individual must maintain an appropriate level of confidentiality regarding records of the organization. The Accountant must understand and hold the organization to all required accounting practices and ensures the organization remains A133 compliant.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Daily/Weekly:

  • Process incoming calls on bookkeeping matters
  • Full cycle Accounts Payable and Receivable
  • Issue checks and online payments as instructed by COO
  • Count, record, and prepare deposit for cash received for admin to bring to bank
  • Oversee cash flow planning and ensure availability of funds as needed
  • Ensure maintenance of appropriate internal controls and financial procedures
  • Keep Executive Director apprised of all pertinent financial information
  • Carry out directives for Executive Director and Board of Directors
  • Maintains financial objectives and policies

Monthly/Quarterly:

  • Multiple bank reconciliations and record keeping
  • Ensure proper accounting practices and reconciliation of client escrow accounts
  • Develop, improve and issue timely monthly financial records for Executive Director and Board
  • Maintain, analyze, and reconcile general ledger accounts
  • Update financial information on ongoing real estate development projects
  • Manage grant tracking and reporting; process accounts receivable; issue and mail invoices
  • Verify and reconcile tenant rent roll and security deposits with property manager
  • Ability to work independently and collaboratively as a team, in a fast-paced environment, work well under pressure and meet tight deadlines.

Annually:

  • Prepare organizational and program budgets
  • Prepare and manage materials for and coordinate A-133 audited with auditor
  • Prepare documentation and support accountant for Annual Audit

Minimum Education and Experience:

  • Bachelor’s degree in accounting or business administration preferred
  • Five years bookkeeping experience, some non-profit experience required

Technical Skills:

  • Advanced experience with Peachtree/Sage Software
  • Advanced experience with Word, Excel and Outlook

Knowledge, Skills and Abilities:

  • Highly analytical
  • Ability to multi task, be highly organized and detail oriented.
  • Ability to work independently and efficiently.
  • Knowledge of accepted accounting procedures and principles.
  • Experience with budget preparation and financial management.
  • Excellent organizational and oral and written communication skills.
  • Demonstrated sensitivity, understanding and commitment to the organization’s mission and core values
  • Energetic and able to work under pressure
  • Flexible about hours to be worked during peak periods of operation
  • The ability to conceptualize work today while anticipating and acting on events that create results and opportunities in the future
  • Creative problem solving ability, patience, sense of humor, tolerance, and ability to work with divergent points of view
  • Billing for fee for service experience a plus

Please understand that the above is intended to describe the general content and requirements of the job for House of Hope and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Other duties and responsibilities may be required.

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process

 

Interested parties please submit your resume via email to lisa@thehouseofhopecdc.org please note the position you are applying for in the subject field.