04 Aug Peer Mentor Employment and Training Program Manager
Position: Peer Mentor Employment and Training Program Manager
Reports To: Clinical Director of Development and Training
Position Classification: Non-Exempt – Full time
At House of Hope CDC we affirm safe, stable housing as a basic human right. We address the trauma of homelessness by empowering constituents, delivering high-impact innovative services, diversifying housing options, and advocating for policies to counter structural inequalities.
GENERAL STATEMENT OF DUTIES
The Peer Mentor Employment and Training Program Manager is responsible for direct oversight and day-to-day operations of the Peer Mentor Employment and Training Program, including classroom and internship components. Additional duties include contributing to the integration of Peer and Recovery-based services within the agency and community, taking an active role in program development toward identified Strategic Plan goals, and assisting in the rollout of Peer-Based Recovery Support Service Medicaid billing. This role will establish and foster working relationships with other service providers, partners, and stakeholders to better serve and support our constituents and take an active role in advocacy efforts to further the mission of the program and agency.
ESSENTIAL SKILLS, DUTIES, AND RESPONSIBILITIES
- Oversee four Peer Mentor Employment and Training courses per year with a focus on outreach and recruitment of program participants, scheduling and logistics of courses, adherence to established curriculum topics, and facilitating identified portions of the classroom curriculum
- Ensure streamlined operation of Peer Mentor Employment and Training program classroom sessions including logistical coordination with training site and instructors, preparation of classroom materials, and other day-to-day program needs
- Provide direct support and supervision to program participants during work placement and internship activities at both House of Hope CDC and other partner agencies
- Facilitate weekly group supervision of program participants during work placements and internships
- Work collaboratively with staff members at placement sites to establish a scope of work, address performance issues, and negotiate conflict resolutions related to program participants to ensure successful work placement and internship experiences
- Engage in employment readiness and job placement activities including resume building, employment soft skills, and identifying potential opportunities and job sites for program participants
- Expand work placement and internship opportunities within House of Hope CDC programs and with partner agencies
- Assist program participants in preparing for RI Certification Board Certified Peer Recovery Specialist (CPRS) certification
- Maintain active, nurturing, engagement with program participants to ensure professional development, high performance, attendance, and completion of program tasks
- Ability to engage a wide range of learning styles while maintaining a strengths-based, trauma-informed, and solution-focused approach to managing challenges
- Supervise and evaluate the quality and effectiveness of the program operations and its procedures
- Ensure compliance with all program and funding guidelines; oversee program budget
- Work collaboratively with the Clinical Director of Training and Development to enhance and expand program infrastructure, cultivate sustainable funding, and achieve strategic goals
- Assist with data collection required for program evaluation, reporting, and monitoring, purposes
- Coordinate with statewide agencies and other service providers, and function as agency representative on statewide peer-focused committees.
- Ability to understand and implement House of Hope CDC mission and culture, and provide client and staff interaction that ensures House of Hope CDC procedures and goals are being understood, followed, and reached.
- Follow all policies and procedures of House of Hope and ensure that all staff are operating within policies and procedures at all times.
- Collect, approve, and submit weekly timesheets for program participants, facilitate distribution of weekly stipends
- Maintain complete and accurate program participant files documenting classroom attendance, certifications, direct practice hours, and performance evaluation
- Attend, prepare and actively participate in all House of Hope CDC departmental required training and or staff meetings.
- Lived experience of homelessness and/or recovery
- Current Certified Peer Recovery Specialist (CPRS) certification
- Demonstrated knowledge/familiarity of recovery principles, the Peer Support Model, and Recovery Support Communities. Experience providing training and supervision to Certified Peer Recovery Specialists strongly encouraged
- Demonstrated ability working with a challenging population from a trauma-informed and strengths-based perspective, particularly with individuals attempting to sustain recovery in the presence of stressors
- Demonstrated ability to work independently and with a team and to communicate effectively both verbally and in writing
- Demonstrated physical/mental ability to perform the duties of the job
- Demonstrated ability to establish and maintain appropriate boundaries at all times with client population
- Ability to maintain a reasonably high degree of confidentiality and ability to establish and maintain effective working relationships with clients, community providers, superiors, co-workers, and associates.
- An ability to organize, prioritize and perform tasks in an accurate manner with specific attention to detail and to multitask.
- The ability to recognize emergency and crisis situations, take action and seek intervention when needed.
- Dependable with excellent organization, interpersonal communication, and time-management skills.
- Present a neat and professional appearance, and display company identification as required.
- Possess basic computer skills; including Word, Excel, Internet, and e-mail
- Access to reliable transportation for daily travel to various program sites
Please note that the above is intended to describe the general content and requirements of the job for, House of Hope CDC and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
How to Apply:
Email Resume, Cover Letter, and Contact Information to: Antoinette@thehouseofhopecdc.org with the subject line “Peer Mentor Employment and Training Program Manager”
Incomplete applications will not be considered. Equal opportunity employer.
Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.
House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process